Privacy Policy
At UK Chemist Plus, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as your name, email address, delivery address, billing details, telephone number, and other information required to process your order.
We may also collect basic technical information, such as your IP address, browser type, device information, and website activity, to help us improve our website and services.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Communicate with you about your orders.
- Process payments securely.
- Improve our website, products, and services.
- Prevent fraud, misuse, and unauthorised activity.
- Meet applicable legal and regulatory requirements.
3. Payment Information
Payments are processed through secure payment services. We do not unnecessarily store complete payment card details on our website.
Payment information may be processed by the relevant payment provider according to its own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand how visitors use our website, and provide a better browsing experience.
You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
5. Sharing Your Information
We do not sell or rent your personal information.
Where necessary, we may share relevant information with trusted service providers, such as payment processors, delivery companies, website hosting providers, and technical service providers, when required to provide our services or process your order.
We may also disclose information where required by law or to protect our website, customers, and business.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no online service can guarantee complete security, so we encourage you to keep your account and login details confidential.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, and meeting legal or regulatory obligations.
8. Your Privacy Rights
Depending on applicable data protection laws, you may have rights to access, correct, update, or request deletion of your personal information.
You may also have the right to object to certain uses of your information or request restrictions on how it is processed.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.
Any updates will be published on this page, and we recommend checking this page periodically for the latest information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact UK Chemist Plus through the contact details provided on our website.